Support · Growth Protection

Operations that protect what you have built

We run, secure and keep improving what we built, or what we take over from a previous developer. From the code through the server to email, you work with one partner and one contact person.

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Free first call, no commitment.

Risks

An unmaintained website is a hidden business risk

Most companies only notice missing maintenance when something has already gone wrong. Most of these problems can be prevented.

  • Security holes and breaches

    An outdated component, an expired SSL certificate or a weak server configuration is enough to put customer data and search rankings at risk.

  • Slow loading

    Google treats page speed as a ranking factor, and speed depends heavily on the server environment.

  • Downtime and lost emails

    During downtime, quote requests and purchases are lost; business emails landing in spam are just as harmful.

  • Lost trust

    A “Not secure” browser warning or a flagged sender domain can undo in days what you built over years.

What we protect

Support today is about more than uptime

Your website is no longer watched only by visitors and Google: ChatGPT, Gemini and Claude also rely on its speed, structure and availability. The job of support is to protect what strategy, creative and development have built.

  • Your digital infrastructure

    Servers, hosting, code, database and email. Stable, secure and fast operation, even when you need it most.

  • Your visibility (SEO and AI)

    Technical foundations that work for search engines and AI systems alike, so a slowdown or an error does not cost you hard-won rankings.

  • Your business operations

    Working quote requests, reliable email and smooth purchasing: the continuity of the processes that generate revenue.

Services

Operations, hosting and email from one partner

  • Website and system operations

    • Updates in a test environment: software components, plugins, themes
    • Troubleshooting with the response time set out in the SLA
    • Speed optimisation: caching, images, Core Web Vitals
    • Database maintenance, log analysis, resource monitoring
    • Accessibility checks and fixes (WCAG 2.2)
    • Small content changes and a monthly report

    Platforms: WordPress, WooCommerce, custom PHP and Laravel-based systems.

    For the business A stable, fast site, working quote requests and preserved search rankings.

  • Hosting and server operations

    • A server environment tuned to your system (PHP version, resources)
    • Automatic daily backups with a defined restore time
    • SSL certificate, domain and DNS management
    • WAF and DDoS protection
    • Continuous availability monitoring

    Our hosting service operates under the name W5host.

    Go to the W5host website

    For the business Fast loading and stable availability.

  • Business email

    • Mailboxes on your own domain, webmail and mobile setup
    • Multi-layer spam and virus filtering
    • SPF, DKIM and DMARC setup for better deliverability
    • Data stored in the EU, GDPR-compliant operation
    • Migration from an existing system (Google Workspace, Microsoft 365, cPanel)
    Go to the W5host website

    For the business No important offer or contract gets lost in the spam folder.

Why us

One partner from the code to your email

  • One partner, one contact person

    No passing the buck between the developer, the hosting provider and email. One contract, one invoice, one contact person.

  • Running systems since 2008

    We started with hosting and operations, and have maintained many websites and business systems since.

  • Response times in writing

    We set response and fix times in an SLA contract, matched to how critical your system is.

  • Transparent billing

    A monthly flat fee and a monthly report of the time spent, with no hidden costs.

The process

How we take over operations

  1. Conversation and assessment

    We review the state of your system: software versions, security, speed, hosting and email.

  2. A tailored offer

    Based on the assessment, we match the package to the complexity of your system and your goals.

  3. Transition

    We take over operations, hosting and/or email, scheduled so that downtime is minimal or avoided altogether.

  4. Ongoing monitoring and a monthly report

    Every month you see what happened: updates, prevented issues, speed and time spent.

Frequently asked questions about operations

Can't find the answer?

Write to us or call us, and we will answer your question.

  • From basic support (updates, troubleshooting) to full operations, for WordPress-based and custom-built systems alike. We match the package to your system and your business needs.

  • More than server space: daily backups, SSL and domain management, continuous availability monitoring, and WAF and DDoS protection. Our hosting service operates under the name W5host.

  • Systems are watched continuously by automated monitoring, and the support team is available on working days from 9 am to 5 pm. We set the response and fix times in an SLA contract, matched to how critical your system is.

  • Yes, for technologically compatible (WordPress or custom PHP-based) systems. We first carry out a technical and business assessment and set out the transition steps based on it.

  • Yes, directly. Loading speed, Core Web Vitals, continuous availability and HTTPS are all ranking factors, and AI search tools rely on the same signals. A slow site that often goes down loses not only visitors but also visibility.

  • With a monthly flat fee that covers security monitoring, backups and availability. The exact amount depends on the complexity of the system. Additional development is done within a budget agreed in advance, with a monthly report of hours.

The other stages

Before support

  • Strategy

    We decide what is worth building, for whom and in what order.

  • Creative

    The strategy becomes a visual system and a user experience.

  • Development

    We build the website, the webshop or the business system.

Let's see what state your system is in

In a free 30-minute call we look at how your website or system works today and tell you what is worth fixing first. If we are not the right partner for it, we will tell you that too.

Let's talk for 30 minutes

Free, no commitment.

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